FAQ Categories

Website

General

Freshness

Availability

Ingredients

Kosher

Coupons

Direct Delivery

Questions & Answers

Website

Why does this site look funny on my computer?

This website has been designed to be viewed using recent versions of all desktop, tablet, and mobile web browsers. If your web browser is an out of date version and/or you're running an unsupported operating system (such as Internet Explorer 8 on Windows XP), you will not be able to use the full functionality of our website.

We recommend upgrading to the latest version of your operating system (or at least the latest service pack) and the latest version of your web browser - Chrome and Firefox are two of our favorites. Click here to download a new or updated web browser.

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General

Do you still offer tours?

We no longer offer tours of our facility. They were discontinued in December of 2007; the viewing aisle with the windows that was previously the heart of our tours has been removed, so we no longer have a way for visitors to view our production areas. 

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Freshness

Should I refrigerate my bread?

Please do not—refrigerating the bread causes it to dry out quickly.  If you are not going to consume the product within a few days of purchasing, we recommend that you freeze it.  For example, many of our customers freeze half the loaf and keep the other half on their counter.  Others freeze the whole loaf, and pull out and thaw individual slices as needed.

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What is the shelf life on Natural Ovens Bakery products?

Please refer to the date on the package, which will tell you how long it will stay fresh. 
You may also keep our products frozen for up to three months.  Just be sure to place them in the freezer by the date on the package.

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Availability

What stores in my area carry your products?

Visit our website at http://www.naturalovens.com and click on "Our Stores" to find the stores closest to you that carry our products. Please note that not all stores listed carry our complete lineup of products.

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Where can I find your bagels?

Our bagel line has been discontinued effective August 2015. 

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Where are your cookies?

Our cookie line was discontinued effective August 2011.

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Ingredients

Are Natural Ovens Bakery products dairy free?

Yes, all of our products are dairy free.

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Are Natural Ovens Bakery products gluten free?

No, all Natural Ovens Bakery products contain gluten.
We investigated producing gluten-free products, and discovered that the only true way to guarantee a product is gluten free is to make it in a plant that does not produce any bread using gluten.  As all the rest of our products contain gluten and we do not have a spare bakery to use, we have chosen to not produce any gluten-free products.

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Are Natural Ovens Bakery products nut-free?

Yes, all of our products are nut-free and made in nut-free facilities.

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Are Natural Ovens Bakery products vegan?

Yes, all of Natural Ovens’ products are vegan (made without animal products).

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Are Natural Ovens Bakery products GMO free?

Our Organic Whole Grain & Flax bread, like all organic products, is certified free of genetically modified organisms (GMOs).

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Kosher

Are Natural Ovens Bakery products kosher?

Yes! All of Natural Ovens' products, and the bakery itself, are certified Kosher Parve by the Union of Orthodox Jewish Congregations of America (Orthodox Union). For more information on the Orthodox Union, visit their website at www.oukosher.org.

 

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Coupons

Do you offer coupons?

Please check the "coupons" tab on our site for our most current coupon. We do not limit how many coupons our customers use, so if you purchase five products you can use five coupons. Print and save! 

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Direct Delivery

Can I order directly from you?

Yes, you can order directly from us, and have the products delivered to your home via UPS.  Just shop our website at http://www.naturalovens.com or phone us at 800-772-0730.  There's someone here to take your order from 8am-4pm Central Time.

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When will my order ship?

We ship once each week, on Monday. This is to ensure that our customers receive the freshest product possible. Some destinations are a four day delivery from our shipping point, so by choosing Monday as our ship date, we are assured that all orders are delivered before the end of the week and not delayed over the weekend. Orders must be received by us no later than Thursday – 4 pm for phone and fax orders, and midnight for website orders – to be included in Monday’s shipment.

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